Frequently Asked Questions
Home Care is available to all adults and can assist with a variety of home care needs . Our clients can be seniors, auto accident victims, developmentally disabled, individuals recovering from surgery or individuals with chronic care. Many of our clients start services while their needs are very minimal, transportation needs, housekeeping etc. Since our services change with the client’s needs you will be able to develop and maintain a long term relationship. If you feel that you or a loved one may benefit from home care, getting a free assessment is easy. A member of our experienced staff will meet with you to determine if home care is right for you.
Our goal to establish a long-term caregiving relationship with your loved one. Strong rapport and trust with a caregiver is vital to a successful home care experience. However, if your loved one receives care for many hours in a day or at different times throughout the day and the week, it may be necessary to schedule more than one caregiver within the week. When we start service, we identify the caregiver or caregivers that are going to be part of each client’s care team. We introduce each caregiver on the team to the client and ensure that they are familiar with the client and their care needs. At Alliance Senior Care, we believe our client’s deserve the respect of knowing who is coming to care for them and when they will arrive.
Alliance Senior Care staff is available 24 hours a day, 7 days a week, 365 days a year. There is always a live person on call to handle any care needs that come up after hours or emergencies. Our clients are never left waiting for an answer or without the support that they need.
Transportation is a popular home care service. Transportation is not limited to just doctor’s appointments. We encourage our clients to maintain as many activities that they previously enjoyed. Many of our clients use transporation for shopping and errands, book clubs, exercise and art classes, the symphony, museums and other community events. Many of our clients start with transporation services as driving may be their first need for additional services.
Everyone ages differently but here aresome things to look for when visiting a loved one: Has personal hygiene declined? Are there any concerns with memory? Is the house clean? Do they have groceries (not just frozen dinners)? Have you noticed any weight loss? These are just a few things to consider when you’re thinking about home care. If you are not sure call for a free assessment to determine if home care can help improve your loved one’s quality of life and your peace of mind.
In the event of a medical emergency 911 is immediately called. All caregivers go through emergency preparedness training. As part of creating a personalized care plan we include the client’s emergency instructions. This can include Advanced Directives, DNR status, emergency contacts and hospital preferences. Rest at ease that we have prepared our staff on how handle emergency situations.
Alliance Senior Care has a rigorous screening process that includes check of employee’s criminal background, sex offender registries, nursing home registry’s, references and driving records as well as a of qualifications. In addition, all of our caregivers are trained and many are certified. Amongst our ranks are CNA’s, Home Health Aides (HHA), Medical Assistants (MA), Patient Care Tech (PCT’s), Nursing students, EMT’s and many more. Most importantly, all of our caregivers are compassionate.
Hiring a caregiver requires you to act as an employer and comply with complex employment regulations. You could also be liable if a private caregiver is hurt in your loved one’s home. Also, you need to cover sick and vacation days when your provider is not available. Working with an agency like Alliance Senior Care eliminates the issues that come with hiring and managing employees. Caregivers are rigorously screened, managed, scheduled and supervised by us. Also, private caregivers are generally not.
Unfortunately, Medicare and most health insurance policies do not have cover non-medical home care services. However, if your loved one was a veteran or the spouse of a veteran, Veteran’s Affairs does have programs that may assist with home care services.
Long Term Care Insurance and some life insurance policies may pay for some all of the home care services that you need. For more information or if you are not sure, give Alliance Senior Care a call, we can help you determine if you have coverage that may assist in paying for home care services.
Alliance Senior Care bills on a semi-monthly basis. No long term contract is required, allowing maximum flexibility as needs change.
Yes. All Alliance Senior Care caregivers are carefully selected and thoroughly screened. To help ensure the safety and well being of our clients, we cover each caregiver with general liability and workers’ compensation insurance.
Call for free in-home assessment.